Tommy from Montreal, Quebec writes
Mice escaping from inside the Catchmaster 612 Multi-Catch Mouse Trap and unable to figure out how?
For some reason, mice are escaping. It's not through the lid, that's snugly snapped shut. But my bait keeps disappearing. I'm guessing they somehow get their claws into the perforated ramps/doors and pulling them down and somehow wedging themselves out through the outer trap doors. Anyone have this issue? I'd prefer catch and release instead of extermination. Thanks
Answer:
Usually the Catchmaster 612 Multi-Catch Mouse Trap will keep the rodents inside once they get through the seesaw type lever on the sides of the trap. If the rodent isn't able to get off the lever completely when entering the station to get to the bait, you may have the bait placed too close to the entry. You'll want to move it further into the station so the rodent has to commit to actually being fully inside and allow the lever to lift back up into place keeping them in. If that is being done, and they are still able to claw at it and pull it down, you may need to consider glue boards and using vegetable oil and Q-tips to remove the rodent from the glue when releasing it. The lids are very snug and shouldn't easily be pushed up, but to remove all doubt in that area we often suggest wrapping a rubberband around the station, or placing something heavy on top such as a book to make sure the sneaky things aren't still getting out that way, too. If you feel the trap is defective and its fairly new, you can let us know the order ID you placed it under (if you ordered it from us) and we can help you determine if its defective and see about getting you a replacement or refund. If you didn't purchase it from us, you'd want to contact the place you purchased it from or the manufacturer directly.
Answer last updated on: 04/04/2022
